# Alps Air Conditioning and Heating Earns Esteemed 2016 Angie’s List Super Service Award

- Link: https://alpscomfortair.com/alps-air-conditioning-heating-earns-esteemed-2016-angies-list-super-service-award/
- Published: 2016-12-28T00:38:13+00:00
- Author: kathypuig

_Award reflects company’s consistently high level of customer service_

_ _Alps Air Conditioning and Heating has earned the home service industry’s coveted
Angie’s List Super Service Award, reflecting an exemplary year of customer service
to members of the local services marketplace and consumer review site in 2016.⌊Alps
Air Conditioning and Heating Earns Esteemed 2016 Angie’s List Super Service Award⌉

This achievement is particularly significant as Angie’s List experienced unprecedented
member growth in 2016. More than 1.6 million consumers, many of whom were eager 
to quickly hire highly qualified service pros, joined Angie’s List after the company
added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary
performance standards truly do stand apart from their peers,” said Angie’s List 
Founder Angie Hicks. “Only a fraction of the HVAC companies in Southern California
were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements,
which include an “A” rating in overall grade, recent grade, and review period grade.
The SSA winners must also be in good standing with Angie’s List, pass a background
check and abide by Angie’s List operational guidelines.

“With over three generations of heating and cooling expertise in Southern California,
our dedication to our craft and tireless devotion to each and every one of our customers
is what motivates us after all these years,” said Founder Al Puig. “We look forward
to many more years of service around Southern California and would like to thank
everyone who made this possible.”

Service company ratings are updated daily on Angie’s List as new, verified consumer
reviews are submitted. Companies are graded on an A through F scale in areas ranging
from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to
consumers who paid membership fees. When the company removed that barrier, some 
companies worried that the new, non-paying members would not be as engaged as members
of the past. Experience has shown, however, that these newly added members are just
as engaged – across all age groups – as prior members. Also, because the company
continues to adhere to its review verification process, there has been no degradation
of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers
to high quality service professionals,” Hicks said. “And that’s good for everyone.”

** ****###**

** **_Angie’s List helps facilitate happy transactions between more than 4.5 million
consumers nationwide and its collection of highly rated service providers in more
than 720 categories of service, ranging from home improvement to health care. Built
on a foundation of more than 10 million verified reviews of local service, Angie’s
List connects consumers directly to its online marketplace of services from member-
reviewed providers, and offers unique tools and support designed to improve the 
local service experience for both consumers and service professionals._